Client Bill of Rights

  1. Client will work with Mr. Louis Masterson as his or her primary consultant in all services.
  2. Client will receive respectful, professional, and timely service from all LOUIS THOMAS MASTERSON & COMPANY personnel.
  3. Four hour turnaround time on dictation and word processing is standard

At LOUIS THOMAS MASTERSON & COMPANY, we pride ourselves on having the most comprehensive secretarial and administrative support in the outplacement industry. Four hour turnaround time is standard. In our view, administrative and secretarial support is not incidental to the job search process. It is critical and an integral part of the process. Research has shown time and time again that the most clear manifestation of an organization's correct selection of an outplacement firm is the responsiveness and completeness of the secretarial and administrative support.

The databases we have developed and use extensively are second to none in the outplacement industry.

The offices of LOUIS THOMAS MASTERSON & COMPANY are specifically designed and furnished to accommodate senior executives in a style and manner to which they have become accustomed.

This level of personal support - based on executive caliber secretarial assistance, through a variety of electronic links, and with an understanding unique to LOUIS THOMAS MASTERSON & COMPANY - is provided to all executives in all services.

The corporate sponsor can rest assured that all executives will be handled in an appropriately professional manner with comprehensive attention to detail.